Check out time 11am,late checkout is subject to room availability and surcharge.
Restaurant hours between 7am and 5pm.
Swimming pool open between 8am and 5pm to accommodate for cleaning and treatment.
Residence Hotel is not liable for items lost or misplaced on the property. For your safety, a personal safe is provided in each room.
Pre termination of booking is strictly forbidden, extensions of stay are subjected to availability and rate adjustments.
A fully refundable deposit of $50 USD is required before check-in subject to all items in rooms being accounted for or no damage caused by residents regardless of whether such damage was caused intentionally or through negligence.
We humbly request our guests to not smoke in the rooms as a deep cleaning surcharge of $100 which will be issued to guest.
As we do not hold a Liquor License, drinking or alcohol bottles in all public areas will not be tolerated at any time or circumstance.
Silent hours between 10pm and 6am.
We do not allow any pets or animals into the rooms or on premises.
Bookings to be made by persons of atleast 18 years of age.
Residence Hotel will not be liable for any vehicle parked on the premises or outside.
Residence Hotel will not be liable for any personal injuries or damages.
Bookings made through Travel agents or any third party are to be paid in full before Check-in.
Positive Identification in the form of a passport, drivers licence or Identity Book will be required at check in.
Visitors not allowed post 10pm in guest rooms.
Guests are to cover all bills prior to check-out.
All documents held by Residence hotel of the guests such as ID and other personal information are strictly confidential and shall not be shared with any third party.
Subject to the maximum occupancy applicable by the room, 1 couple sharing or 1 single individual per room, no two single individuals to occupy one room at a time.
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